Thank you Francis,It was truly a pleasure working with you as well. You were a champion in our eyes helping us navigate this process in what has been a challenging transition in my mom's life. I can't begin to tell you how much it meant to me how kind, compassionate and thoroughly professional you were in helping my mom and I - you truly went above and beyond and we are so grateful.We wish you and your family all the best and will keep you in our prayers for your upcoming surgery. I know all will go well.All the best,Rochelle B. Mountain View - Old Mill - Nov. 2013
Dear Francis, My sister and I would like to personally thank you for a job well done for selling our home.Your excellent service, frequent communication, professionalism and dependability made the sale process so much easier for us. We knew instantly that we had selected the right Realtor.We were so pleased that every phone call and email was answered and all of our questions and concerns were returned so quickly.Your attention to detail as well as your knowledge of the current market assisted us in understanding what people in the area were looking for in a home. You went above and beyond and we would certainly recommend your services to anyone that would be interested in buying or selling a home. Sincerest Thanks,Debra and Michelle - Mountain View - Nov. 2013
It took us about 2 years to find the right home for us and throughout the process Francis was incredibly patient and understanding of our needs. He never pressured us to make a hasty decision and there was the utmost professionalism in tending to our needs. He also never wrote us off as 'clients who are just window shopping' and deviated from a standard of good care. If we decide to sell our house or buy additional units, Francis would be the first one we turn to. In addition, we plan to recommend him to our overseas friends who are also looking for houses in the USR. Shih, Los Altos, 2013.
Francis was the real estate agent who helped us with our move from Albuquerque, NM to San Jose, CA. We knew of him through close friends and our son. He recommended an agent for us in Albuquerque who was also expert, dependable and trustworthy. In California, he understood the market very well. His advice was always quite appropriate and helpful. He was very professional with us and other agents. He was prompt in bringing opportunities to our attention and in helping us to evaluate them. I was pleased he took time to listen to us and learn our preferences. All together it was a good experience and we managed to procure a house we are well pleased with in a very short time in what is currently a difficult market for buyers in the San Francisco Bay Area. Then he was a great source of information on painters and handymen whose work we are also exceedingly pleased with. I would (and I have) recommended him to everyone who has expressed an interest in this market to me.Frank & Linda S. - 2013
Now that the sale of my moms house is completed, we would like to thank you for your help in making this possible. We very much appreciated your diligence and attention to the details involved in such a complicated transaction. You definitely made a normally stressful situation a little less so. Thank you for the reassuring words, suggestions as to the best ways to prepare the house for sale, and your knowledge of the local real estate market. We couldn't have asked for more. Again, thank you, thank you.Patrick, Jacqueline Joslet, Redwood City
Francis is a trustworthy agent who will put your interests above the rest. We hired him to sell our townhouse in Sunnyvale and I have to say his thoroughness and expertise made the whole process a breeze. He was diligent to explain all paperwork and minimize our disruptions. We got proactive updates all along (from inspections details to stats on the visits) and he even took care of watering our flowers during the open house period. When it came to the offer presentation, he shined again helped the buyers agents correct their own documents on the fly and explaining them some of the details they had missed for their clients. At the time we accepted one offer we felt confident we had been in experts hands and that it could not have gone better. We will work with him again for any future transactions."Benoit & Angela, Sunnyvale
Francis was our realtor and recently helped us close on our first home purchase. The process was extremely pleasant and Francis took great care to explain every one of the steps involved in the purchase of our home. I will recommend Francis to anyone who is looking to purchase a home in the Bay Area. He knows the market very well and has lived here for a long time. He was instrumental in helping us secure our loan has he was able to put us in touch with someone who could give us the best loan rate and amount.Nicolas & Claire, Sunnyvale
I cannot begin to tell you how wonderful it has been working with you over the years. These transactions can be so stressful, but you made them appear practically effortless!Throughout the selling of both of my homes you were meticulously detailed. Your professionalism is unsurpassed. I felt comfortable and confident with my decisions based upon your guidance. You are a man of integrity and I’ve appreciated your thoughtfulness and honesty throughout the process. Anyone looking to buy or sell a home will be very fortunate to have you on their side of the table!
Cindy Clark, Mountain View
Francis Rolland did a great job, helping us finding the right place for the right amount of money. We discussed all the options and we will definitely use his services next time.He also has an impressive portfolio of companies that he has known for years and that can repair, inspect, insure with maximum efficiency and minimum cost. You not only buy a house, you get connected to all the right people through Francis.Annie Caroline, Palo Alto
We wanted to thank you for your help in buying our first home. When we decided to purchase a house, we thought that we would have stressful times ahead of us. Fortunately, working with an agent with such integrity, experience and professionalism made a big difference in the whole process.. Thanks to the great team work done with you, finding the home of our dream was made easy and painless. In addition we appreciated your kindness and class through the whole experience. We highly recommend you to anyone.S. Lafon, Sunnyvale