Testimonials

I wanted to let you know that it has been an absolute pleasure doing business with both of you. You always kept us informed, we never felt out of the loop, or that we had to call you to find out what was happening. You reached out for us, taking the time to provide us with updates. Anytime an issue came up you were willing to jump in and do everything you could to resolve it. You both made us feel like we were your most important clients.We appreciate all you did to get the house prepared for sale. Living over two hours away from the home was difficult. You arranged for many of the services that it takes to get things ready and saved us countless hours ... You always kept our interest in mind as we prepared the house for sale. You suggested improvements that would have the most impact. With your guidance we were able to present the house at its best, without a large expenditure. However, the thing that stands out most in my mind is how you treated my Dad. ... ...My Dad was insistent that when it was time to sell the home we use you, Francis, as our Realtor. After doing business with both of you, I understand why. Both of you are professional, ethical, and compassionate. Never did I feel that it was all about the money. I would recommend you to anyone in a minute! This has been one of the most positive experiences we have had.Sincerely,

Ken and Cindy, Palo Alto

Both my wife and I highly recommend selecting Francis Rolland as your realtor. Francis not only helped us buy our first home, but he took the time to listen to what was important to us and to teach us what to look for in our new home.Francis is a pleasure to work with and takes his time to make sure that you understand all aspects of the deal and makes sure that you are as comfortable as you can be during the process. He was flexible and made himself available when we needed him and always seemed to find time to answer our questions.After we bought our home, Francis was able to find contractors to help us make changes before moving in. We felt comfortable with his recommendations and it saved us much time from searching from scratch.If you are still looking for an agent to represent your interests, Francis is the agent for you!

Eric W. & Laurence C., Sunnyvale

Francis did a fantastic job as our Realtor. The whole process of getting your house sold is a very complex matter. However, Francis will take you through the whole process calmly and confidently. Rest assured, he works with your best interests in mind. He will provide guidance, make suggestions, and discuss your options with you. ... Francis will also go beyond the call of duty to make sure the process goes smoothly. He will spend the extra time needed to get the job done... Francis works very hard to prevent problems, legal or otherwise, that could arise during and/or after the sale of your house by ensuring proper procedures are followed.Finally, Francis has always proven to be a genuinely loyal agent. I highly recommend Francis Rolland to be your real estate agent.Bob & Butterfly R. ---7-2010.

Bob & Butterfly, Mountain View

Just wanted to say thank you. We enjoyed working with you. Your knowledge of real estate was a huge benefit to us. All of the tools eg; comparisons, documentation, websites gave us wealth of information to review and allow us to make to right decisions throughout the process.
We also really enjoyed the ability to take part in the review of the proposal's, it gave me a rare look into the process of submitting an offer. Once again your professionalism and attention to detail are a real asset to people whom are novices. We also appreciated your willingness to share your knowledge with other agents. I am sure the other agents appreciated all of the time and effort you extended them. We would highly recommend you to others in need of your services. Regards,Rosen Family

The Rosen family, Palo Alto

... Mr. Rolland was immensely helpful in the search for a suitable property, and in guiding me through the purchase process. In fact, I feel he went "above and beyond the call of duty" in giving me his time and attention. He could be relied upon 100% whenever he undertook to do any task; was extremely methodical and conscientious; and performed at the highest professional level.In fact, I feel in knowing Francis I gained not only a valued business associate, but also a personal friend. ...

Omri Serlin, Cupertino

Luckily Francis is a true professional and leaves nothing to chance.Thanks to him, we found our dream house in a lovely neighborhood. He guided us and helped us widen our search. Once we settled on a house, he made sure that the purchase would go smoothly and according to regulations, avoiding any nasty surprises. He was always available whenever we had doubts or worries, providing answers or further insights- on week-ends, late at night... anytime !What more could we have asked for?Just one word - MERCI !

Laurence & Laurent, San Jose

Dear Francis, Thank you for all you have done for us to purchase our first home. Your assistance was very warm and friendly with polite and reassuring mannerism. You stuck with us when it seemed the situation was hopeless, you worked with other agents, title company people, contractors and seller to make our purchase a success. Thank you! We highly recommend Francis!

Catherine and Frank Chevallier, Mountain View

Francis helped me find and buy a condo in Mountain View; moved in just over a year ago. Francis listened very carefully to what I wanted and used his extensive knowledge of this area to find exactly what I wanted. His meticulous attention to detail in inspecting the condo, in leading me through the bidding process, and through the extensive paperwork required in any property purchase, left me feeling very confident about him and about the action I was taking. I enthusiastically recommend him to anyone wishing to buy or sell a home in this area.

Paul Gilbert, Mountain View

Dear Francis,I know we're still in the middle of [our property's] sale, but I want to take a moment to reflect on the monumental efforts you made on our behalf to purchase our condo. Your referrals were great, and your careful attention to detail as well as strategic ideas were critical to our success. Your personal approach combines well with your professionalism in a very effective way, and your flowers were lovely!Thank you again for your good guidance.Sincerely,Jackie and Waldo

Jackie H., Mountain View

The recent sale of our home at 49 Showers Drive was accomplished in a calm and orderly manner because Francis is a true professional.He not only considers the property, but the feelings and anxieties of the owners. He is a trustworthy agent and a true gentleman.March 25, 2001

Bob and Nana Davis, Old Mill, Mountain View
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