Dear Francis,Very many thanks for your invaluable help during this house-buying experience. We always felt your advice was based on a great deal of experience - & integrity.With fond regards,Sian & Tony.

Tony and Sian Sumpter, Santa Clara

Dear Francis,Thanks so much for the excellent job selling our townhouse in the Old Mill so quickly and smoothly and thanks for the beautiful address book and delicious jam. You have really helped to make our transition into the new house a joyful time.Best regards,Butler and Ann

Ann & Butler H., Old Mill, Mountain View

I think this is well overdue… but I wanted to forward this to you. We recently celebrated 1 year in our “new” house in Alameda, and I just heard a friend is looking to put his Los Altos home on the market. Below is the email I just sent him recommending the both of you.We so appreciate all you did for us, and truly feel that what you offered us far outweighed anything else we heard. Of course, that’s why we selected you to represent us! I don’t think we ever put our gratitude into words - not for lack of agreement on all you did for us, but more for an insane life post-sale. Still, no excuse. We couldn’t have gotten our sale price without you, but more so, we couldn’t have had the partners in the process with anyone else. You both provided us with so much information, encouragement, support and resources, which all rolled into putting a much better package to market, and a better selling price. And to have had such NICE partners in the process - we never dreaded a meeting, and really felt the process was about as painless as is possible. And, can I tell you we still talk about the photograph that Aileen put in our bathroom?!?! Funny but true. Please feel free to use us as a reference, should you need to do so. We’re still - now a year and a half later - advocates of all you did for us.We hope to return to the area in a few years, and you can know without a doubt that we’ll be giving you a call when we’re ready to be buyers again!Best,Cristina & Dave Lynch - 10/2/06

Cristina & Dave, Parc Crossings, Mountain View

We want to thank you for your help in selling our home. We were very impressed with your professionalism, effective team work, and knowledge & experience in real estate which led us to achieve multiple good offers in the shortest amount of time. We were very pleased that you constantly kept us up-to-date on the schedule & sale progress of our home, your patience in answering our questions and able to accomodate our busy schedule. We felt the overall home sale process went very smoothly.Please feel free to use us as a reference. We would love to share our wonderful experience with your clients.Best regards.

Robert and Winnie, Parc Crossings, Mountain View